Great Work Blog


Improve Patient Satisfaction by Reducing Patient Wait Times

Aug 11, 2017 12:52:15 PM

 Whether a medical office is an independent clinic or one department in a large hospital, addressing and treating patients in a timely manner is always a priority. Even though lengthy wait times are common, it should be no surprise they also have long been associated with low scores on patient satisfaction surveys. No one likes sitting in a waiting room for an hour while wondering if the person next to them has the sniffles or the plague. Interestingly, patient satisfaction scores are not the only metric negatively affected by long waits.

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Topics: Healthcare, patient satisfaction, waiting rooms, survey

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